Telephony for the legal industry
When you’re working in the legal industry, it’s integral that you are professional at all times and have great attention to detail. No matter where you are when you receive a call, you need to be prepared for the conversation on the other end of the phone – and FutureTel can help you to achieve this.
Whether you’re working from home, in the office, or are representing someone in court, you need a seamless communication process in place so that your clients can contact you at any time. With FutureTel’s innovative telephony system, you can benefit from the fact that all of your devices can be linked, so you can answer the call no matter where you are. In addition to this, the ability to add speed dial contacts will ensure that you can always contact those who you need to speak to the most, even when you’re under time constraints.
There are so many different people involved in the legal industry that you might end up speaking to each day, and not being able to recall details about each one can be problematic. FutureTel’s call identification feature can help with this, as you’ll know who is on the phone before you answer it. This enables you to offer a professional and personal service, and will give you the chance to prepare what you need to say too. You’ll also be shown details about who’s calling if you have their details on file, so you won’t need to worry about shuffling through paperwork and can focus on the conversation instead.
Another feature that is integral in remembering and recalling details is the ability to record calls. Recording calls means that you don’t need to worry about writing notes during each conversation, and can do this in your own time instead. You can also email the call to anyone else who might require it as part of the case, meaning that your client won’t need to relay the required information to multiple parties. Call recording is also a fantastic tool when it comes to disputes, as you can easily find the details in question by returning to the recording when necessary.