Jul 19, 2019 | Uncategorized
Due to an increase in cost from our Supplier, there will be a price increase on Futuretel Fraud Monitor (Exceptional Call Reporting Service) from the 1st of August 2019. It will increase from £1.99 + VAT, per line to £2.50 + VAT, per line. If you have any questions,...
Mar 28, 2019 | Uncategorized
We have now moved our head office. Please update your records where required to: FutureTel Unit 9 Westlink, Belbins Business Park, Romsey, Hampshire, SO51 7AA Should you have any questions please contact your account manager, The team at...
Mar 4, 2019 | Uncategorized
As of the 18th of March 2019, our Terms and Conditions will be changing for all existing customers. Our Network and Line Rental Agreement will now share the same terms and conditions. Should you wish to read the updated terms and conditions you can view them here. If...
Nov 30, 2018 | Uncategorized
Due to increasing costs from our suppliers there will be a price increase on Level 3 Service Care with effect from 1st February 2019. It will increase from £4.35 per month to £4.56. There will also be an increase in the charges from 1st March for SIP trunks which...
Nov 12, 2018 | Uncategorized
From time to time we issue alerts to our customers on fraud. We have recently been made aware of automated calls some of our customers have received, whereby the call answerer is advised by an automatic recorded message their broadband is being cut off and to press 1...
Oct 19, 2018 | Uncategorized
Futuretel are pleased to announce that after recent consultations with our customers, we will be changing our core office hours to 8:30am – 5:00pm Mon-Thursday and 8.30am – 4:30pm Friday. We will continue to offer a facility for customers to leave messages...
