FutureTel Fraud Monitor
Convenient fault reporting and support 24/7

Toll Fraud is on the rise – Don’t become part of the statistics!


According to the Forum for International Irregular Network Access (FIINA), organised crime is making £40 billion per year from telecoms fraud.

Most fraud happens at the weekend, often just after companies shut down.  Say, for instance you close for business at 5pm…. a hacker could break into your voicemail at 5:01pm and generate 20 calls to £5/minute premium rate numbers. You would not know about this until you open for business at 9am Monday morning. by this time 3840 minutes have racked up.

the cost of this is type of hack is frightening. If only a single port is hacked you would be liable to £19,200 without fraud monitor! Could you afford that?  If 20 ports got hacked your liability would be of £384,000.

Benefits of FutureTel Fraud Monitor

FutureTel;s protection system actively monitors your call patterns 24:7, generating a profile that enables it to detect suspicious activity.

If suspicious activity is detected, we are alerted allowing us to investigate immediately.  Our fraud monitor team are on standby 365 days of the year.

The monitoring system will immediately suspend effected lines until the activity is investigated.  As soon as we can confirm everything is secure your lines are immediately reactivated.

In the event your business is hacked while supported by the Fraud Monitor service you will not be liable for the call charges.  Providing you peace of mind, knowing your account is being monitored and you will not end up with any nasty surprises.

You always have a choice

Most of our customers wouldn’t be without FutureTel Fraud Monitor. It offers peace of mind and certainty should things go wrong. After all, it’s only £1.99 per line/channel. But if you don’t want the extra cover, you still have the benefit of our helpful support team from 9-5.30, Monday to Friday.

Got any questions? Why not give us a call. 0333 004 0041

* Terms and conditions apply. FutureTel Fraud Monitor does not cover hardware faults

**Subject to the customer having a suitable number to divert to. Lines mean either an analogue line or a channel of ISDN2 or ISDN30 provided by FutureTel for the use of the customer under the telephone call service.

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